It started to rain shortly after my mosquito treatment was completed last week. I reached out to ask them to schedule another treatment because I was worried that it washed it away. They promptly scheduled again. Nolan came out to do it today and I missed his text that he was here so that I could put the dogs away for the backyard service. When I finally saw it, he was already back in his truck about to leave when I told him the dogs were put away now. He got back out to do the backyard without question. I really appreciate the great customer service by all!